Saturday, September 18, 2010

The Peter Principal

I have seen this throughout my career. As it has been stated, smaller companies tend to pursue this area of incompetence to keep the majority from an uprising so to speak, as when not bringing in someone of a higher skill level it can stifle the growth of any organization. However, it does not necessarily just happen in small companies. I've worked for larger organizations and simply because people are in the in crowd so to speak they simply move into positions where they might have been top notch in their current position but their skill sets changes and they assume they know what to do and because they don't and they've not been trained in that hierarchy position they create ambiguity, discontent, and uneasiness amongst team players and/or associates.

Clearly, we have all seen this happen where John/Jane Doe obtains their position not by what they know but whom they knew. Incapable of handling the position in areas of communication, direction, strategies, improvements, growth to name a few. You realize there is no way someone in the path that has been obtained can clearly work through that particular position.

I think it goes along with the adage of if you want to get rid of someone you either promote them or fire them.

This affects many areas of business. It creates dismay across the spectrum of people this person has power over. It is not fair to the people that strive to get to certain levels but never see it. This person has no outlook or foresight for what the position encompasses… They may be able to learn certain aspects, but they tend to have to lean on the person who got them to the point where they are. It is like carrying a broken ladder everywhere you go, hoping you can get to the top without anyone noticing you are climbing up a faulty tool to perform the job.

Incompetence in the workplace is what stifles growth, challenges, and creativity. If you do not understand what the skills sets are in the position you have been given how can you lead and expect any type of success. Eventually you lose as a whole. Your good people will leave or seek different avenues not to be judged or associated with the downfall of the incompetent. The only ones left to follow is those that won't create any ripple effect and those that are following along the same lines as the one put into the position that is incompetent. Eventually your whole hierarchy has become incompetent and yet management wonders why things are occurring the way they are and obtaining the results they did not want to obtain. Clearly, at some point, the incompetence comes to a head and the person them self has realized they have come to the end of the road and no further progress can occur.

One example I can remember is seeing a floor supervisor clearly express his views to his superior about a friend the superior had hired on and how the superior wanted to get the friend promoted. The supervisor stated his reasoning that there were others more qualified and deserving and who had been striving for such a position. The supervisor clearly refused to sign off on it and without his signature, it could not be done. The supervisor was eventually moved out of the department eventually laid off and the friend was put in place. Here is the clincher. The superior who got the friend promoted found out down the road that although the friend whom he promoted continuously played his cards up the ladder he eventually got the superior (his friend who got him the job) laid off and obtained the superiors job. In turn the friend started promoting his own friends and acquaintances to hierarchy positions where it was clearly noted even the most ignorant can obtain a position despite what they knew. Could they actually perform in the position, sure, as long as they had the friend to lean on. The Peter Principal works great within the buddy system.

If noted, you one can see that the Parkinson law will at times follow suit with the Peter Principal. You see some incompetent get into a position they cannot handle or perform so the easiest way to make the job tolerable is to add to the bureaucracy despite the amount of work that is to be done, there is always someone to shoulder the skill sets so the incompetent will not fall from power.

Our government clearly fits the Peter Principal and the Parkinson Law. You put people into positions they are unqualified for and they will A. Fill it with for example five people to do a one persons job. B. Fill your task with bogus issues that would typically be performed in 1 day, it now takes a week.

You have to fill all the people you hired to perform your job with idiotic task to justify their need for you to appear you are accomplishing the task that you are not qualified to do.

You may also want to read about the Dunning-Kruger effect whereas someone who is incompetent chooses to put other incompetence’s in place and may not know that they are doing it because of their own in competences. It also goes into talking about how incompetent people will unjustly rate themselves higher in all aspects of competence as compared to how their peers rate them.

Interesting topic- this is the kind of discussion I really appreciate. Thanks for asking.


http://www.heretical.com/miscella/parkinsl.html
http://www.talyarkoni.org/blog/2010/07/07/what-the-dunning-k

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