Thursday, April 1, 2010

Has the past taught us anything

In a statement that was brought up in a discussion “people wouldn't be able to find a job without recruiters”. In today's world there may and I say may be some truth in some aspects of that statement, but that would probably be based on the job and the company.

Now don't get me wrong we all have jobs to do and some have more responsibilities than others, but in a world of companies wanting positions that are experienced in best practices, change management, and sustainable metrics how on earth is utilizing a 3rd party for these areas and many more not stated really beneficial.

Best practices as I see it is to quit giving HR departments projects to run in feasibility studies, how do we data archive, what color should the drapes be in John's office, etc. Put the burden back on the department that initially has always been the key to obtaining resumes, researching, and calling references instead of it being delegated to them for them to send out to a 3rd party that cost money when that money could be used to fulfill a needed position. That's best practices. I love technology, I follow technology within my given spectrum, but if all it does is confuse the issue and boggles the brain and is not very beneficial to the bottom line of the organization how can it be considered "best practices"?

Secondly, change management. Can you say the practice of farming out such an activity is really advantageous to change management? The old adage of KISS... Keep it simple stupid does have it's upside. Is this really a simplistic matter to go through ever so much of aggravation and discontent between recruiters and job-seekers? One can only assume when the anger occurs from a company toward recruiters and vice-verse how temperamental it becomes. It use to be cheaper to pay temp hires to come in and do HR's filing and leg work while HR initially reviewed resumes and passed them on to hiring managers. But companies have reduced that role from $9.00 and hour to a 25% or more cost value to use outside sources whereas if HR was properly doing their job or properly staffed with the significant experience to review and interview for the positions one could only imagine how much could be saved. The HR groups could be vital parts and a major contributor to the process instead of losing these funds to outside sources and gain back the respect that everyone so dislikes about HR’s nowadays. Outside sourcing is it really change management and really how cost effective is it? Train your people on the inside and let them do the remarkable work they were hired to do.

Thirdly and finally, sustainable metrics? In this context, the resolution for identifying improvements or rather, improving the quality of life. Is this really an improvement over what has taken place for centuries? Let's face it getting down to the bare metal of things; the wheel has already been invented. Why does the business world need another body to fulfill what initially was given to a department to perform. Was it that difficult? If the people you've hired in the HR departments can't understand the positions being asked to fill and we continue to hear the stories of 3rd party gatekeepers who have no knowledge of the terminology the company seeks how can this be an improvement in the quality of business.

I personally believe we’ve gotten relaxed in the business world. We use company funds to play golf, eat hardy lunches and sleep behind our desk and create wonderful attractive graphs that someone will use to tell us what departments aren’t doing their jobs causing outsourcing remedies. But yet we continue to pile on the projects that no one else wants to do on these what could be viable departments and just give the money away to those that are more than happy they’ve been given the opportunity to become part of the mix.

This is by no means an insult or meant as disrespect to recruiters, HR or HH’s. I realize the world has got more complicated with technology, but to say the least does the simplest task have to have chemistry labs next to them to get answers? It really makes no sense from a business standpoint. Maybe that’s why we’re paying Top Executives in major companies billions of dollars in bonuses for not doing their jobs, because we’ve gotten to complex!

Pondering thoughts!

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